1Introduction & Commitment
Bad99 (bad99.pro) is a trusted online gaming platform in Bangladesh. We believe your personal information belongs to you — and protecting it is our top priority. This Privacy Policy ("Policy") explains how bad99 collects, uses, and safeguards your data.
By creating an account or using the bad99 website, you agree to this Privacy Policy. If you do not agree, please refrain from using bad99's services. We may update this Policy from time to time, so we recommend reviewing it regularly.
Our Commitment: bad99 never sells your personal data or shares it with unauthorised third parties. Your information is used solely to improve the quality of your experience.
2What Information We Collect
Bad99 collects information from you in several ways, broadly falling into two categories: what you provide directly, and what is collected automatically while you use the platform.
| Data Types |
Example |
Purpose of Collection |
| Identity Information |
Full name, date of birth |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email |
Account Verification & Communication |
| Financial Information |
Mobile Banking/Nagad/Rocket number |
Deposit & Withdrawal Processing |
| Device Information |
IP address, browser, OS |
Security & Fraud Prevention |
| Usage Data |
Game history, session duration |
Service Improvement & Personalization |
| KYC Documents |
National ID card, passport |
Identity Verification & Legal Compliance |
Please Note: bad99 only asks for information that is genuinely necessary. No unnecessary or excessive data is collected. All data collection is voluntary and based on your consent.
3How Your Data Is Used
Bad99 uses your information solely for specific, legitimate purposes. We never use your data for anything unrelated to those purposes.
- Your core information is used to create, verify, and manage your account.
- Financial information is required to ensure the secure processing of deposits and withdrawals.
- To personalise your gaming experience and send you offers tailored to your preferences.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To improve our customer service and resolve issues.
- To meet legal obligations and fulfil regulatory requirements.
- To keep you informed about new bad99 promotions, offers, and updates (subject to your consent).
Our Commitment to Transparency: bad99 never sells your data to advertisers or data brokers. Every use of your information is strictly limited to the purposes set out in this Policy.
4Who Your Data Is Shared With
Bad99 does not generally share your personal data with third parties. However, limited sharing may be necessary in certain situations:
- Payment Providers: Only the information necessary to process transactions is shared with payment partners such as Mobile Banking, Nagad, and Rocket.
- Game Providers: Limited data may be shared with game software providers on bad99 for the purposes of operating the games.
- Legal Authorities: Data may need to be disclosed to courts or regulatory authorities as required by Bangladeshi or international law.
- Security Partners: Limited technical data may be shared with specialist companies to help prevent fraud and cyber threats.
Important: All third parties with whom data is shared are bound by strict confidentiality agreements and may not use your data beyond what bad99 has authorized.
5Cookies & Tracking Technologies
The bad99 website uses cookies and similar technologies. These are stored as small files in your browser and help enhance your browsing experience.
- Essential Cookies: These cookies are essential for maintaining your login session and ensuring the core functionality of the site.
- Performance Cookies: Helps measure how much each page on the site is being used and assists in resolving technical issues.
- Personalization Cookies: These cookies are used to remember your preferences, such as language and layout settings.
- Security Cookies: Helps detect fraud and unauthorized access.
You can disable cookies through your browser settings. Please note, however, that doing so may prevent some features of bad99 from functioning correctly.
6Data Protection Practices
Bad99 employs internationally recognised technical and organisational measures to protect your data. We continuously upgrade our security infrastructure.
- All data and transactions are secured with 256-bit SSL/TLS encryption.
- Sensitive data stored on our servers is kept in encrypted form.
- Two-factor authentication (2FA) provides an additional layer of security for user accounts.
- Regular security audits and penetration testing are conducted.
- Access to data is restricted to authorized personnel only.
- In the event of a data breach, affected users will be notified within 72 hours of detection.
Your Responsibility: You also have a role in keeping your account secure. Use a strong password, never share your login credentials, and report any suspicious activity to bad99 immediately.
7Your Privacy Rights
Bad99 believes every user should have full control over their own data. We therefore provide you with the following rights:
Right to Access Your Data
You have the right to know what information we hold about you.
Right to Rectification
Please contact us to correct any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data where there is no legal obligation for us to retain it.
Right to Restrict Processing
You may request that the processing of your data be restricted under certain circumstances.
Right to Data Portability
The right to receive your data in a portable format.
Right to Object
You may opt out of marketing communications or profiling at any time.
To exercise any of these rights, please contact bad99's customer support. We will generally respond to your request within 30 business days.
8How Long Your Data Is Retained
Bad99 retains your data only for as long as necessary to provide our services or as required by law.
- Information for active accounts is retained for the entire duration the account remains open.
- Financial transaction data is generally retained for up to 5 years after an account is closed.
- KYC documents are retained for up to 7 years in accordance with legal requirements.
- Once marketing consent is withdrawn, your information is removed from our marketing lists immediately.
- Security logs are typically retained for up to 1 year.
Data Minimization: bad99 stores only the data that is truly needed. Once it is no longer required, it is securely deleted.
9Children's Privacy
Bad99 is not intended for minors (under 18). We do not knowingly collect personal information from anyone under the age of 18.
- Age verification is mandatory at registration. Accounts cannot be created for users under 18.
- If we become aware that a child's data has been collected inadvertently, we will delete it immediately.
- If you believe your child's data is held by bad99, please contact our support team immediately.
For Parents: Use parental control software and monitor your child's internet activity to keep them safe from online gaming.
10Policy Updates & Contact
Bad99 may update this Privacy Policy from time to time. For significant changes, we will post a notice on our website and make reasonable efforts to notify you via your registered mobile number.
- Updated policies take effect from the date they are published.
- Continued use of bad99 after any changes takes effect will be considered acceptance of the updated policy.
- If you object to any policy changes, you have the option to close your account.
Contact Us: For any privacy-related questions, complaints, or requests to exercise your rights, please contact bad99's customer support. Our team is available 24/7 to assist you.